Medical & Healthcare Interpreting

HIPAA-compliant interpreting for hospitals, clinics, and healthcare facilities across Wisconsin and Illinois.

Miscommunication in medical settings leads to misdiagnosis, medication errors, and poor patient outcomes. NLI's certified medical interpreters ensure every patient is heard, understood, and properly cared for.

All NLI medical interpreters are trained in HIPAA compliance and patient confidentiality. We maintain strict quality standards to ensure your facility meets all language access requirements.

What We Offer

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On-Site Interpreting

In-person interpreters at your facility for patient consultations, procedures, and family meetings.

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Phone Interpreting

Immediate phone access for urgent situations, follow-up calls, and prescription consultations.

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Video Interpreting

Secure video interpreting for telehealth visits, mental health sessions, and remote consultations.

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Medical Document Translation

Accurate translation of consent forms, discharge instructions, and patient education materials.

Frequently Asked Questions

Are your medical interpreters HIPAA trained?

Yes, all NLI medical interpreters complete HIPAA training and sign confidentiality agreements.

What medical settings do you serve?

Hospitals, clinics, dental offices, mental health facilities, urgent care, pharmacies, and rehab centers throughout Wisconsin and Illinois.

Can you provide emergency medical interpreting?

Yes — for Russian we operate Wisconsin's only 24/7 emergency interpreter line for hospitals, ERs, and first responders, with in-person dispatch in the greater Madison area. For other languages, we provide scheduled medical interpreting Mon–Fri 9am–5pm CT, with most bookings confirmed within 2 hours and same-day appointments often available. Call (608) 572-7287.

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