24/7 Russian Emergency Interpreting

Wisconsin's only 24/7 emergency Russian interpreter line. Live phone and video around the clock; in-person Russian response in the greater Madison area for hospitals, ERs, and first responders.

Get a Free Quote Call (608) 572-7287

When a Russian-speaking patient arrives at the ER, when a Russian-speaking witness needs to talk to police, when a Russian-speaking refugee needs an immigration interview at 8pm on a Sunday — there is no time to wait for a 9-to-5 agency to open.

NLI is the only interpreter agency in Wisconsin that provides a true 24/7 emergency Russian interpreter line. Calls are answered live by our founder Tatiana Sonnikova — a professional English-Russian interpreter with 35+ years of experience — or her vetted backup interpreter. No call centers. A real, certified Russian interpreter on the phone, fast.

Our 24/7 emergency line is dedicated to Russian language interpretation only. Phone & video Russian interpreting is available 24/7 throughout Wisconsin, Illinois, Minnesota, and Iowa. In-person Russian emergency response is available in the greater Madison area for hospitals, ERs, and crisis situations within driving distance of our base.

What We Offer

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ER & Hospital Russian

Immediate phone or video Russian interpreting for emergency room triage, ICU, OB, mental health crises, and discharge instructions. In-person available in the greater Madison area.

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First Responder Russian

Live Russian phone interpreting for police, fire, EMS, and 911 dispatch communications in the field.

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Immigration & Asylum

After-hours Russian interpreting for USCIS interviews, asylum interviews, and immigration legal aid hotlines.

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Crisis & Domestic Violence

Russian interpreting for mental health crisis lines, domestic violence shelters, and refugee resettlement emergencies.

Frequently Asked Questions

How quickly can you get a Russian interpreter on the phone?

Our 24/7 line is answered live by Tatiana Sonnikova or her vetted backup interpreter. In nearly all cases, a certified Russian interpreter is on the line within minutes of your call. For in-person Russian emergencies in the Madison area, dispatch time depends on the situation but is generally fast.

Do you offer 24/7 emergency interpreting in other languages?

No. Russian is the only language for which we can responsibly guarantee a live, certified interpreter around the clock. For all other languages we offer scheduled appointments Monday through Saturday, 9am–6pm CT, with most bookings confirmed within 2 hours.

Who answers the phone when I call?

You will reach our founder Tatiana Sonnikova — a professional English-Russian interpreter with 35+ years of experience — or her vetted backup Russian interpreter. You will never be routed to an offshore call center.

Do you work with hospitals and first responders?

Yes. NLI's emergency Russian line is used by hospitals, emergency rooms, police, fire and EMS departments, and immigration legal aid organizations across Wisconsin and Northern Illinois. Contact us about a standing relationship for your facility.

How are emergency calls billed?

Emergency after-hours Russian interpreting is billed at our after-hours rate, with a minimum session fee. We can set up a master service agreement and an institutional billing arrangement for hospitals and government agencies. Call us to discuss.